For insurance patients, the referral process includes prior authorization tracking.
Prior Authorization Statuses:
| Status | Meaning |
|---|---|
| Submitted | Authorization request sent |
| Processing | Under review |
| AI Complete | AI review completed |
| Human Review | Awaiting human review |
| Approved | Authorization granted — ready to schedule |
| Denied | Authorization denied |
| Completed | Process complete |
When submitting a referral for an insurance patient, click "Submit Prior Authorization" on the review page. You can track the authorization status from your dashboard.
Once approved, you'll be able to schedule the imaging appointment.