What is Front Desk?
Front Desk is AlemHealth's dedicated workspace for reception and administrative staff at imaging facilities. It handles the tasks that matter most at the front desk:
- Register new patients and manage patient records
- Schedule imaging appointments with a visual calendar
- Register walk-in patients
- Process incoming referrals (with AI-assisted document intake)
- Track study and appointment status throughout the day
Front Desk is designed for non-clinical staff — you don't need medical training to use it.
Logging In
- Go to frontdesk.alem.health in your web browser
- Enter your email and password
- If you don't have an account, contact your facility administrator
Forgot your password? Click "Forgot Password" on the login screen to receive a reset email.
Navigation
The left sidebar gives you quick access to everything:
| Section | What It's For |
|---|---|
| Dashboard | Today's schedule — checked-in patients, calendar overview |
| Appointments | Full appointment list with status filtering |
| Referrals | Incoming referral queue with AI-powered intake |
| Patients | Patient registry — search, add, and manage patients |
| Settings | Your profile, facility modalities, and procedures |
A Help link at the bottom of the sidebar opens the AlemHealth support center.