How to get a second opinion for your X-rays, CT, MRI images

1. Once logged in, you will be presented with your dashboard which looks like this

2. Click on "Request a Second Opinion"

3. You will be brought to a screen to Upload your medical images and Prior reports that looks like this

4. First, insert the CD or DVD of your X-rays, CTs, MRIs from your hospital or diagnostic clinic

5. Then click on the "Choose File" button then select the folder that has the name "DICOMDIR" and click "Upload".

Alternatively you can also drag and drop your DICOMDIR folder on the "Drag files to upload" box.

If you have difficulties locating your DICOMDIR files, please click on the "I can't find the DICOMDIR file" link as shown below and follow the instructions

6. The next step is to upload any prior reports that you may have. Your prior reports will only contain your doctor's reports and not any of your medical images.

To do that click on this section here

7. Once uploaded, Click on the "Upload and proceed" button on the bottom right corner

8. Next, you will be brought to a page requesting you to fill in a form that asks you for your main reason of requesting a second opinion, your basic details and your physician's details.

We ask for your physician's details as it may help inform the reporting radiologist better about your case.

Once filled in, click on the "Next" Buttons on the top right or bottom right of the form

9. After that, you will be asked to select whether you'd like your reporting radiologist to be from the USA or India. To select your radiologist, click on one of the icons as shown below

10. After you have made your selection, click "Next" on the bottom right

11. Lastly, you will be asked to review your order and make payment. Once you have confirmed your details and ready to order, click on the "Make Payment" buttons on either the top right or bottom right of the page

12. If you would like to edit your order, you can click on the "Edit My Order" button on the bottom of the page and select the page where you would like to edit

13. Alternatively, If you don’t have a credit card or other online payment method, you can have a friend or family member anywhere in the world pay for your second opinion.

Provide their email or mobile number and we will send them your Order Review and request that they make payment.

As soon as they pay for your study, we will let you know and send it to our experts for reporting.

You can select this option on the bottom right of the order page

14. Payments are processed once the radiologist has accepted your second opinion report. Once the report is complete, you will receive an email notification with a link to vault.alem.health to retrieve the report using the mobile number you registered with.